I finally got around to installing a couple of mobile banking apps on my Apple iPod Touch. Mobile banking apps have been around for a while, but I never found a need to install them because I prefer to do online banking on my desktop computer. Until now. That’s when my credit union announced they were offering e-deposit via a smartphone. Cool. I hate making a special trip to the bank just to deposit a check or two.
I downloaded two apps on my iPod Touch — one from my credit union, and other one from Bank of America. Both apps work essentially the same — you make an e-deposit by taking a picture of the front of the check, and then the back of the check. However, I encountered problems with both of apps I tested. With the Bank of America app, the deposit amount I entered didn’t match what the app saw in the photo. I retook a picture of the check multiple times, but I kept getting the same error. Finally, I went to a brighter spot in the house to take the photo and the app finally recognized the correct amount on the check.
With the credit union app, I locked myself out of my online banking account (you can stop laughing now). The reason I was locked out was because the credit union app sent a passcode to my email account. Then I entered the passcode wrong three times. The first time was because I didn’t know the passcode was case sensitive. The other two times were because I had trouble telling the difference between O and 0, and between 1, l and I. After I called the bank to unlock my account, I was able to make my e-deposits without any problems. Unlike the B of A app, the credit union app didn’t seem to have any trouble recognizing the amount listed on the checks.
Overall, I was happy with the e-deposits process. I plan to continue using e-deposits instead of driving to the ATM. Below is a list of Android and iOS apps for some of the major national banks. BTW, you can also use mobile banking apps to check balance, transfer money from account to another, and find ATM locations.
Mobile Bank Apps